Tonality in your conversation is actually worth 38% of the content of your message, and has a significant influence on the meaning of your communication and the reactions you will get.

It markedly affects how others will respond to your words and to your message.

What you desire, is that the response will be the one you want, isn’t it?

But there is no guarantee of that because people hear what they hear based on their past experiences. 

They are selective of what they want to hear.

Click here for the 4.05 minute AUDIO, if you prefer.

Tonality patterns are a very effective way for you to match the tonality of the sentences you use with the other person.

One of the things we will look at later is how to match and mirror another person in rapport building.

Now, obvious as it will be once you read this, it is the awareness of what tools you use at any particular time that empowers you in the conversation.

There are three tonality patterns:

1. Question
2. Statement
3. Command

Let’s put this into practice:

Our template sentence will be the sentence:

“Please shut the door on your way out.”

Harmless little sentence, isn’t it?   But look what we can do with it when we change out tonality.

1. The tonality in a question goes up at the end of a sentence.Say the sentence now as though it were a question.“Please shut the door on your way out?”Because you need to raise your voice at the end of that sentence, there is a certain extra emphasis on the underlined words above.

There is also a bit of irony in your voice with that raising, isn’t there?

2. In a statement, the modulation of the voice is rather even; there are no emphases at the end.

So, we will say that same sentence again, with no modulation.

“Please shut the door on your way out.”

Each word has equal importance and strength in the sentence.

It doesn’t raise a reaction of any sort, does it?

3.  Now the third one, the command tonality.  Here the voice goes down at the end.

Let’s have a go doing that.

“Please shut the door on your way out.”

The underlined words, when you lower your voice, him to ‘boom’ at you, as it should in a command.

There is the added emphasis on the word ‘door’, isn’t there?

So in summary:

• In the question, the voice goes up at the end.

• In a statement, the voice stays plateaued.

• In a command, the voice goes down at the end.

Make up your own sentences and have fun experimenting with these three tonality patterns.

I can guarantee a lot of laughing doing these as well.

The next tool in your sensory acuity toolbox that we will do is eye pattern movements.